Privacy Policy

In this Privacy Policy, the following terms shall have the meanings ascribed to them:

• Personal Data: Any information that relates to an identified or identifiable individual, including but not limited to name, email address, postal address, and payment information.
• Data Subject: An individual whose Personal Data is collected, stored, or processed.
• GDPR: General Data Protection Regulation, a regulation in EU law on data protection and privacy.
• CCPA: California Consumer Privacy Act, a state statute intended to enhance privacy rights and consumer protection for residents of California.
• Cookies: Small text files that are stored on your device when you visit a website.

At Kloira, we collect Personal Data to provide a seamless shopping experience. The types of data we collect include:

• Name: To personalize your shopping experience and for order processing.
• Email Address: To communicate with you regarding your orders, promotions, and updates.
• Postal Address: To deliver your purchased products to the correct location.
• Payment Information: Collected through our secure payment processors to process transactions.

We ensure that all data collected is necessary and relevant for the purposes stated in this policy.

Your Personal Data is used for various purposes, including:

• Order Processing: To fulfill and manage your purchases.
• Customer Support: To respond to inquiries and provide assistance.
• Marketing Communications: To send newsletters, promotions, and updates (you can opt-out at any time).
• Improvement of Services: To analyze user behavior and enhance our offerings.

We may also use your data for compliance with legal obligations and to protect our rights.

Kloira uses cookies to enhance your browsing experience. Cookies help us:

• Recognize you on subsequent visits.
• Understand your preferences and enhance the functionality of our website.
• Analyze traffic and usage patterns to improve our services.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on our website.

We may share your Personal Data with third-party service providers for various purposes:

• Payment Processors: To securely process your payment information.
• Shipping Carriers: To deliver your orders efficiently.
• Analytics Providers: To help us understand website traffic and improve user experience.

These third parties are obligated to protect your Personal Data and can only use it for the purposes we specify.

Kloira retains your Personal Data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. This includes:

• Order Information: Retained for a minimum of 7 years for tax and compliance purposes.
• Marketing Data: Retained until you unsubscribe from our communications.

Upon expiration of the retention period, we will securely delete or anonymize your Personal Data.

As a Data Subject, you have certain rights regarding your Personal Data, including:

• Right to Access: You can request a copy of your Personal Data.
• Right to Deletion: You may request the deletion of your Personal Data, subject to certain exceptions.
• Right to Portability: You can request your data in a structured, commonly used format.

To exercise these rights, please contact us at the information provided below.

Kloira takes the security of your Personal Data seriously. We implement various security measures, including:

• Encryption: Sensitive information transmitted online is encrypted using SSL technology.
• Access Controls: Limited access to Personal Data to authorized personnel only.
• Regular Audits: Conducting assessments to ensure compliance with our security protocols.

While we strive to protect your data, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

Kloira does not knowingly collect Personal Data from children under the age of 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly. Parents or guardians are encouraged to contact us if they believe their child has provided us with Personal Data.

Your Personal Data may be transferred to and processed in countries outside of your home country, where data protection laws may vary. We ensure that any such transfers comply with applicable laws and that adequate safeguards are in place to protect your data. By using our services, you consent to the transfer of your Personal Data to these jurisdictions.

Kloira may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of significant changes by email or through a notice on our website. We encourage you to review this policy periodically for the latest information on our privacy practices.

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

We are committed to addressing your concerns promptly and transparently.

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of California, United States. Any disputes arising from this policy shall be resolved in accordance with California law.